Privacy Policy
Welcome to the Vegastars Privacy Policy. This page explains how we collect, use and protect personal information when you create an account, make deposits or play games. It covers the types of data we gather - personal, technical and transactional - and the choices you have over that information. Read on for details about cookies, third-party sharing, your rights and how we keep data secure. If you need to act on your data, use the account settings or contact customer support.
Types of data we collect
Personal data: name, email, date of birth, address, ID documents for verification and contact details. Technical data: IP address, device information, browser and operating system, session logs. Transactional data: deposit and withdrawal records, payment method details, wager history and game activity. We may also store preferences and marketing opt-ins where provided.
How information is used
Account operation
Data powers account creation, identity checks, KYC verification and access control. It also enables password recovery and account notifications.
Payments and transactions
Payment details are used to process deposits and withdrawals, verify ownership of payment methods and to prevent fraud. Records are retained for audit and regulatory needs.
Service delivery and safety
Technical and gameplay data are used to run games, manage sessions, detect suspicious activity and apply responsible-gambling tools.
Communications
We send transactional messages, security alerts and optional marketing if you opt in. Opt-out options are available in account settings.
Data protection and security
We protect data with industry-standard encryption during transmission and secure storage. Access controls limit who can view personal information. Hosting and CDN services provide network protection and DDoS mitigation. Regular backups and technical safeguards help maintain availability.
Cookies and tracking technologies
Essential cookies enable login and game play. Analytics cookies collect anonymous usage data to improve site layout and performance. Advertising cookies may be used by third parties for personalised offers if you consent. Manage or block cookies via browser settings or the cookie banner in your account.
User rights
Access: request a copy of your personal data. Correction: update inaccurate or incomplete details in account settings or by contacting support. Deletion: ask for account closure and erasure where permitted by law. Other rights include restriction of processing and objection to direct marketing. Submit requests through your account or support email. We will respond as required by local rules.
Data sharing and third parties
We share data with service providers who process payments, run games, provide security services and deliver email. Data may be disclosed to legal or regulatory authorities when required. Contracts with processors require appropriate safeguards and limited use of data.
Updates to this policy
Privacy terms may be updated over time. Changes will be posted on this page with the effective date. Continued use of the service after updates means you accept the revised policy. For questions or to exercise your rights, contact support via your account or the site contact options.